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The Terms That Protect Your Account

When you open an account at 7meter slot, you're agreeing to our Terms & Conditions—the rulebook that keeps your deposits safe, your withdrawals verified and your gameplay on…

Clear account rulesDeposit and withdrawal stepsYour player rights and our obligations
7meter slot The Terms That Protect Your Account
TERMS QUESTIONS, ANSWERED

How to Reach Us About Your Account

Live chat Our team is in the lobby chat from 08:00 to 23:00 Jakarta time, seven…
Email support Send account or terms questions to [email protected] and expect a reply within 24 hours.
In-account messaging Open your account, visit Settings and tap Support.
HOW WE HANDLE YOUR DATA

Security, Privacy and Account Protection

Identity verification

We verify your name, phone and payment method when you register and before your first withdrawal. This stops fraud and keeps both of us safe. Your data is encrypted in transit and at rest using industry-standard protocols.

Payment data handling

We never store your full card details or OVO/GoPay login credentials. DANA, OVO, GoPay and QRIS payments flow through their own secure gateways; we see only the transaction confirmation and your wallet balance.

Cookie and tracking policy

We use cookies to keep you logged in, remember your game preferences and detect suspicious login attempts from new devices. You can clear cookies anytime; we'll ask you to log in again next session.

Data retention

Account records, deposit and withdrawal history, and chat logs are kept for seven years to comply with local financial reporting rules. After account closure, we retain minimal data only as required by law.

Account access requests

Want to see, correct or delete your data? Contact [email protected] and we'll provide a full data export or make changes within 14 business days, where local law permits.

Policy changes notification

If we update our Terms, we notify you via email and in-account message at least 30 days before the change takes effect. Continued account use means you accept the new terms.

Frequently Asked Questions About Our Terms

You must be of legal age to gamble where local law permits. During registration, we ask for your birth date. If you're below the legal threshold in your jurisdiction, account creation will be blocked. We verify this data before your first deposit is processed.

No. Our terms require one account per person. If we detect multiple accounts from the same identity, email or payment method, all linked accounts will be suspended pending review. This protects both your account security and fair play across our lobby.

False information breaches our terms and can result in account suspension and withdrawal denial. Your identity, phone number and payment method are verified before withdrawals are processed. If verification fails, we contact you to correct the data or close the account.

Yes. Any bonus spins, slot features or promo credits carry usage rules—usually a minimum number of real-money rounds required before you can withdraw winnings. These conditions are shown in the promo board inside your account when a feature is running.

Withdrawals are verified against your registered deposit method. You can only withdraw to DANA, OVO, GoPay, QRIS or bank transfer using the same details you used to deposit. This prevents fraud and ensures funds reach your account securely.

You can request account closure anytime via [email protected]. Once closed, your balance is withdrawn to your registered payment method. You cannot unilaterally change the terms, but you can contact us if you believe a specific rule conflicts with your rights.

Contact our support team with details and transaction ID. We investigate using game logs and payment records. If we cannot resolve it together, depends on local law whether a regulatory body or arbitration process applies. We aim to respond to disputes within five business days.